Best guide in town! You get the fastest response, whenever you want to reduce the business effect of your trouble. The only plan that consists of guide API to manage your cases as well as, operation, and structure support!
This is the 19th weblog within the Microsoft Azure Fundamentals Certification Series (AZ-900) of Topic 4: Azure Pricing And Support.
You can undergo my preceding topic three.Four Microsoft Azure Governance to recognise more approximately Azure Blueprints and Azure Policy.
This blog covers the subject 4.Three Azure Pricing And Support: azure support Options which includes Azure Support Plans & External Azure Support Options.
A production environment on the cloud is a recipe for disaster if the underlying guide is not there, understanding which channels of aid to get entry to can be key to the uptime of your cloud environment.
Azure Support Plans
Every Azure subscription includes free get right of entry to to billing and subscription aid, Azure services and products documentation, on line self-assist documentation, white papers, and network aid forums.
Microsoft offers four guide plans which can offer you with technical aid:
Basic: Available to all Microsoft Azure bills, this is the handiest unfastened plan and does not have any energetic assist from Azure, the user has get right of entry to to community boards, self-assist documentation, and so on, and might improve as many guide tickets as required.
Developer: Best suggested for trial and non-manufacturing environments, This plan has active aid from Azure within the form of get admission to to support engineers via email in the course of widespread Business hours. The response time from Microsoft for this plan is within eight hours.
Standard: Best counseled for manufacturing workload environments, this plan is an upgrade of the developer plan and gives aid in the form of 24×7 get admission to to aid engineers through electronic mail and speak to. The response time from Microsoft for this plan is within one hour.
Professional Direct: Absolutely vital for commercial enterprise-essential environments, this plan additionally gives 24/7 technical help with one-hour reaction time but also includes operational support, schooling, and proactive steering from a ProDirect shipping supervisor.
If you have an business enterprise settlement with Microsoft, you can purchase any of those plans besides the Developer plan and the invoice will be integrated inside the corporation settlement.
Check out: Microsoft Azure presents governance functions and services with a purpose to enforce coverage-based totally control for all Azure services to be had on-cloud and on-premise. In this blog submit, we’ll cowl Topic three.4 Microsoft Azure Governance which incorporates Azure Blueprints & Azure Policy.
Alternative Support Channels
Apart from the official help affords by using Microsoft, right here are a few other locations that you could ask for help or search for your queries.
Microsoft Developer Network (MSDN) Azure Forums
Stack Overflow
Server Fault
Microsoft Azure standard comments
Out of these kinds of, Stack Overflow is the most advocated choice as it’s far a discussion board created by developers, for developers.